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Delete your account

Last updated: July 13, 2026

You can permanently delete your ClipSync account and its data at any time. Deletion is final — it can't be undone, and we can't recover anything afterward. Here is how to do it, and exactly what happens to your data.

Delete it yourself, in the app

This is the fastest way and clears your data straight away.

  1. Sign in on the ClipSync mobile app, desktop app, or at getclipsync.com.
  2. Open Account. On mobile, go to Settings → Account.
  3. Under Danger Zone, tap Delete account.
  4. Enter your password, type DELETE to confirm, and submit.

Your account and data are removed as soon as you confirm. If you signed in with a single-sign-on provider and never set a password, use the email method below instead.

Ask us by email

If you can't sign in, email support@getclipsync.com from the address on your account and ask us to delete it. We'll verify that you own the account, then delete it and confirm within 30 days.

What we delete and what we keep

Deleted

  • Your profile — email address, password, and two-factor secrets
  • Every device you registered
  • All active sessions and sign-ins
  • Synced clipboard history and items
  • Files you stored in cloud sync
  • Your searchable clipboard index used for AI search

Kept, only where required

  • Billing and transaction records — invoices and payment history, kept only to meet tax and accounting law. Card details live with Stripe, never on our servers.
  • Aggregated, anonymized logs that no longer identify you.
  • Copies inside encrypted backups, which rotate out on a 30-day cycle.

Timing

The moment you confirm, your account and its data are cleared from our live systems and you lose access. Residual copies in encrypted backups are purged within 30 days.

Cancel a paid subscription separately

Deleting your account does not cancel a subscription you bought through the Apple App Store or Google Play — the stores manage those. To stop future charges, cancel in the store: on Android, open Play Store → Subscriptions; on iOS, open Settings → your name → Subscriptions.

Questions

Email support@getclipsync.com or read our Privacy Policy for the full picture on how we handle your data.